Need help right now?
Reset Buddy is not an emergency service. If you might harm yourself or someone else, contact your local emergency number or open Urgent help for crisis lines.
Contact us
Email hello@reset-buddy.com. Please include the email address on your Reset Buddy account and the device you use (web, iPhone or Android).
How do I cancel my subscription?
- Web (card): open the app, go to Settings > Membership and choose Cancel.
- iPhone: device Settings > your name > Subscriptions > Reset Buddy.
- Android: Google Play > your profile > Payments & subscriptions > Subscriptions > Reset Buddy.
I paid but I don't have access
On iPhone or Android, open the paywall and tap Restore purchases, signed in with the same Reset Buddy account you used to subscribe. If that doesn't work, email us with the email address on your account.
How do I delete my account?
In the app, go to Settings > Delete my account and follow the steps. This permanently deletes your account and your entries straight away.
Can't open the app? Email hello@reset-buddy.com from the email address on your account with the subject "Delete my account". We'll confirm it's you, delete your account and entries within 30 days, and let you know when it's done. Billing records we must keep by law are kept for the required period only.
If you subscribed through the App Store or Google Play, cancel there as well; deleting your account doesn't stop store billing.
How do I get a refund?
For App Store or Google Play purchases, refunds are handled by Apple (reportaproblem.apple.com) or Google (Google Play > Order history). For web purchases, email us.
Can I turn faith content on or off?
Yes. Go to Settings and choose whether to include prayer and Scripture. You can change it any time.
Privacy and terms
Read our privacy policy and terms of use. Reset Buddy is run by Morganray LLC.